24 hr. EMERGENCY
RESPONSE

GET HELP NOW

24 hr. EMERGENCY RESPONSE

Join Our Team! >> Emergency Services & Warranty Manager
Emergency Services & Warranty Manager
Summary
Title:Emergency Services & Warranty Manager
ID:1.1 ES
Location:North Metro Atlanta
Description

Mission:

 

​​​​​​​Mission of this role is to RESTORE LIVES by supporting a team of Project Managers through various construction-related tasks such as permit management, light carpentry and sub-contractor management and over site.
 

Key Performance Indicators:

  1. Percent of Positive Customer Reviews expected to reach: 95%

  2. Lives Restored (number of jobs completed): 45

 

Critical Competencies:

  1. Customer Orientation: The ability and willingness to determine the customer’s wants and needs and to act accordingly with a sense of urgency, taking SRG’s costs and benefits into account.

  2. Attention to Detail: The ability to process detailed information effectively and consistently.

  3. Attention to Communication: Listens actively to customers and uses effective communication channels to keep the customer informed on a regular basis.

  4. Calm Under Pressure: The ability to maintain a consistent attitude and level of professionalism under stressful work conditions.

  5. Work Ethic: The belief in the moral benefit and importance of work and its inherent ability to strengthen character.

  6. Servant Leadership and Humility: Putting the needs of others before your own.

  7. Focus on Quality: Intense focus on producing only quality work that you can be personally proud of.

  8. Resourcefulness and Adaptability: The ability to remain fully functional by creating or adapting to changing circumstances (people, procedure, environment).

  9. Coachable: Open to seeing other’s perspective and mature enough to see the growth opportunities when presented.

  10. Issue Resolution: The ability to solve or diffuse disputes or concerns quickly and efficiently.

  11. Subcontractor Base Recruitment: Scout and recruit tradesmen and sub-contractors that meet the quality and expectations of SRG.

 

SRG Competencies:

  1. Our People: Extraordinary culture made of remarkable team members.

  2. Our Brand: Professionalism that instills confidence and ensures a sense of peace.

  3. Our Approach: A joyful and intentional sense of urgency.

  4. Our Execution: Exceptional communication, timely completion and quality in everything we do.

 

SRG Core Values:

  1. Make It FUN!

  2. SERVE with Compassion

  3. Leave IT BETTER Than You Found It

  4. C323

     

Compensation Range:

  1. $15.00- $18.00 per hour based on experience

  2. Company issued vehicle OR up to $550/ month auto allowance

 

 

 

Benefits:

  1. Attractive Paid Time Off Package

  2. Safe Harbor 401K

  3. Health, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life

 

This opening is closed and is no longer accepting applications
ApplicantStack powered by Swipeclock