To learn more about who and what we are about please take a few moments to watch this video below:

 

Mission:

1. The Mission of this role is to RESTORE LIVES by administratively supporting the field staff while maintaining exceptional communication and customer service for both internal and external customers.

    

Key Performance Indicators:

1. Develop knowledge and skillset to full utilize the internal job management and accounting software.

2. Accurately enter all data and updates for jobs for on time completion.

3. Foster a team working environment.

    

Critical Competencies:

1. Exceptional Organization and Detailed Oriented: The ability to organize multiple and complex priorities while continuing to focus on the important details of a task.

2. Personal Accountability: Takes responsibility for own work and provides support to the team in accomplishing their work.

3. Customer Orientation: The ability and willingness to find out what the customer wants and needs and to act accordingly, taking SRG’s costs and benefits into account.

4. Attention to Detail: The ability to process detailed information effectively and consistently.

5. Attention to Communication: Listens actively to customers to identify and use effective communication channels to keep the customer informed on a regular basis.

6. Calm Under Pressure: The ability to maintain a consistent attitude and level of professionalism under stressful work conditions.

7. Work Ethic: The belief in the moral benefit and importance of work and its inherent ability to strengthen character.

8. Servant Leadership and Humility: Putting the needs of others before your own.

9. Focus on Quality: Intense focus on producing only quality work that you can be personally proud of.

10. Coachable: Open to seeing other’s prospective and mature enough to see the growth opportunities when presented.

SRG Competencies:

1. Our People: Extraordinary culture made of remarkable team members.

2. Our Brand: Professionalism that instills confidence and insures a sense of peace.

3. Our Approach: A joyful and intentional sense of urgency.

4. Our Execution: Exceptional communication, timely completion and quality in everything we do.

SRG Core Values:

1. Make It Fun!

2. Serve With Compassion

3. Leave IT Better Than You Found It

4. C323